Public Area Attendant
- Fecha de publicación: 28/04/2021
- Nombre de la empresa: Whittlebury Hall
- Descripción de funciones:
Job Types: Full-time and Part- timeExpected Start Date: 01/05/2021
Role: Public Area Attendant
Whittlebury Park is looking for a Public Area Attendant to join its small existing team.
About us
A great opportunity exists to work for a family-owned, independent business where our people are the foundations of our success – and we are proud that many members of the team who joined us when we first opened our doors to the public are still with us today.
As a business we believe that we can always improve and grow our offering to guests. We understand that to achieve this we need a great team who share our beliefs and passion.The success of the business requires our team to be motivated to make a difference and deliver a warm and welcoming environment to our guests.This expectation of growth and environment starts with us offering our team exactly this; we will always encourage and support you to improve and grow,we have a commitment to make our workplace an environment where each one of us feel like a valued member of the team.
Each and every job here at Whittlebury Park is essential to the enjoyment of life.
Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone’s day.
Our multi-property estate and customer base is diverse and growing
If you’ve got what it takes to be a vital part of a busy, professional and high-performing team, then we would love to hear from you.
Job Description
The Housekeeping Department is responsible for the upkeep and cleanliness of all Guest rooms, Public areas across the Atrium, Hotel, Orangery, Paddock, and Pavilion.You will be expected to work weekends and late shifts.
MAIN OBJECTIVES & JOB ROLE:
As part of the Housekeeping team you will be able to work under your own steam and deliver an outstanding customer experience in a professional and efficient manner to all our customers and guests.
MAIN AREA OF RESPONSIBILITY:
·As our Public Area Attendant you are responsible for cleaning & maintain high standards in all public & staff areas on a day-to-day basis. You will be covering work in all buildings under time constraints as to the business needs, this will need you to be swift in your approach in getting to and from the different locations to complete tasks.
·To report any maintenance issues/damage.
·To report and safeguard all lost property items ensuring it is all handed in following the company procedures.
·Carry out Guest requests in a willing and pleasant manner as their satisfaction will be your priority.
·Ensure all keys & radios are taken and signed in and out on a daily basis to ensure security of all keys.
·Must have the ability to work under pressure and meet deadlines
·Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts/rotas.
·Adhere to the company’s procedures on health & safety, security and hygiene.
·Full awareness and compliance with the fire evacuation procedures.
·Reporting any accidents and potential hazards to the Department Head.
·To attend any internal or external courses that management deem beneficial.
·To help and advise new staff on all aspects and standards in all job activities.
·To complete all online training within time limit set
·Carry out any reasonable request made by management
·To be flexible in the duties required by you, by assisting in another department if requested to by Department Head.
Benefits:
This role is known internally as an S1 role, and Some of the benefits associated with this role are:
- Free Golf & Leisure membership - Cashback on essential health care- Employee awards- enhanced Pension Contributions- 4x Salary death in service policy (Full time staff only)- Staff Canteen with free staff meals (currently paused whilst COVID-19 restrictions are in place).
Discounts on: Food & Beverage, Hair Cuts, Spa products, hotel stays, Virgin experience days, New Cars
COVID-19 considerations: We have received industry awards for being COVID secure.
- Localización del puesto ofertado: UK - Whittlebury, Towcester (NN12), NN12 8WP
- Remuneración: £9 per hour